WhatsApp Business in action

WhatsApp helps more than 1.5 billion people connect and share with the people they care about. WhatsApp is a simple, secure, and reliable way for businesses to reach their customers all over the world.

Akoma is a feature reach platform that allows you to communicate with your clients where they are mostly, to ensure instant response which will enhance the user experience.

Send and receive messages: We support text, location and media messages (images, audio, videos, documents or archives).

Chatbots: Allow auto reply with your chatbot and self service to update and notify or collect the information you are your customers

Web Dashboard: Get control of everything from the Web Console UI. Browser messages, send new messages, see metrics, review logs.

Group messages: You can send text or media messages to multiple chat groups for marketing announcements or offers. Survey: You can send a survey for your customers to evaluate your services either manually by agents or automated triggered by platform integration.

Self-Services: Get the power of Digital transformation to automate your services with no agent involvement.

Worldwide scale: Borderless communications. Any country, any phone number 24/7 get closer to your customers.

Statistics: Get full statistics about your customer communication with a lot of reports which will empower your marketing and to improve your services