Pricing Details
Monthly
SAR 460.0
Per User
Deskiva
Business application- Description -
Deskiva is a Cloud Ticketing and Help desk Solution Deskiva can be used as a help desk system for customers' internal employees or a ticketing system for clients A seamless process reduces cost and saves time-solving your client's issues and supporting them Customers can use Deskiva through a simple easy to use multi-user web-based customer support platform Using Deskiva users can log a ticket report an issue create a request or even submit an inquiry The system comes packed with more advanced features and tools
Customer Impact: Organize high volumes of requests in a centralized system. Improve communication with customers. Reduce time consumption for the normal manual processes to report and solve issues. Increase employee efficiency / Customer experience and satisfaction. Measure customer feedback based on issues/tickets submitted.
AVAILABILITY99.98% Uptime Guarantee
- Plans -
Starter
Starter Plan
Growth
Growth Plan
Features
- Ticketing system
- Automated Routing
- SLA 24/7
- Customized Dashboard
- Advanced Reporting
- Auto Escalation Process
- Integration with call center
Super
Super Plan
Features
- Ticketing system
- Automated Routing
- SLA 24/7
- Customized Dashboard
- Advanced Reporting
- Auto Escalation Process
- Integration with call center
- Integration with social media
- API integration
- Omni channel capabilities
- Customizable ticket form
- Knowledge base
- Two-factor Authentication (2FA)
- Add-ons -
Extend your subscription plan with the following add-ons
Answer your business needs and
be ready in seconds.
- How it works -
![Register]()
Register your organization with STC Cloud Cloud Marketplace
![Add administator]()
Add designated system administator
- Service Screenshots -
- Support Channels Included -
- Video Guide -
- Contact Sales -
Please don't hesitate to contact us if you would like to know more about this service.