Deskiva is a Cloud Ticketing and Help desk Solution Deskiva can be used as a help desk system for customers' internal employees or a ticketing system for clients A seamless process reduces cost and saves time-solving your client's issues and supporting them Customers can use Deskiva through a simple easy to use multi-user web-based customer support platform Using Deskiva users can log a ticket report an issue create a request or even submit an inquiry The system comes packed with more advanced features and tools
Customer Impact: Organize high volumes of requests in a centralized system. Improve communication with customers. Reduce time consumption for the normal manual processes to report and solve issues. Increase employee efficiency / Customer experience and satisfaction. Measure customer feedback based on issues/tickets submitted.
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