Norrvik Cloud Contact Center

Norrvik Cloud Contact Center

- Description -

Contact Center as a Service is the best way to focus on your business without the hassle managing and operating the service. Whether you want to establish a new Contact center for your business or even upgrading the existing contact center capability in line to today multichannel solution it is the time to enjoy the cloud luxury service of operating your contact center with zero IT team involvement and without the financial cost of buying hardware Software license and upgrading etc.

Rapid technology innovation is a double edge sword it can put you in the first line of the competition among your compactor but at the same time it will increase dramatically your IT coast in term of Resources and Facilities which will cause a high operation coast so enjoy the journey in your seat and let our CCaaS drive your business to the maximum performance.

Contact center as a service (CCaaS) will let you feel the real meaning of :

Flexibility:Quickly deploy applications and provision capacity.

Affordable:No large capital outlay is required.

Dynamic:On-demand provisioning lets you scale up or down in no time.

Efficient: Pay only for what you need and what you use.

For more details you can visit : http://norrvik.net/go/stc

AVAILABILITY99.98% Uptime Guarantee

- Plans -

Standard

Standard Plan

Standard Plan

Items

  • 1 Contact center user (Agent / Supervisor)
View More

Features

  • IPT extension with ACD functionality
  • Contact Center Agent / Supervisor
  • Two IVR Ports
  • Call Recording (6 Months)
  • Contat Center Reporting (one user, 6 Months)
  • Silent Monitoring
  • Web Application Agent Interface
View More

Starting From

SAR 13,200.00
Annual

( Price is exclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 7,500

Plan setup fees

Annual

SAR 13,200

Per Agent / Supervisor

Starting From

SAR 6,600.00
Biannual

( Price is exclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 7,500

Plan setup fees

Biannual

SAR 6,600

Per Agent / Supervisor

Starting From

SAR 3,300.00
Quarterly

( Price is exclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 7,500

Plan setup fees

Quarterly

SAR 3,300

Per Agent / Supervisor

Advance

Advance Plan

Advance Plan

Items

  • 1 Contact center user (Agent / Supervisor)
View More

Features

  • IPT extension with ACD functionality
  • Contact Center Agent / Supervisor
  • Two IVR Ports
  • Call Recording (6 Months)
  • Contat Center Reporting (one user, 6 Months)
  • Wallboard (One session wihtout Screen)
  • Eligible for dynamic call tree
  • Integrations Capabilities
  • Silent Monitoring
  • Web Application Agent Interface
View More

Starting From

SAR 15,600.00
Annual

( Price is exclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 12,500

Plan setup fees

Annual

SAR 15,600

Per Agent / Supervisor

Starting From

SAR 7,800.00
Biannual

( Price is exclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 12,500

Plan setup fees

Biannual

SAR 7,800

Per Agent / Supervisor

Starting From

SAR 3,900.00
Quarterly

( Price is exclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 12,500

Plan setup fees

Quarterly

SAR 3,900

Per Agent / Supervisor

Enterprise

Enterprise

Enterprise

Items

  • 1 Contact center user (Agent / Supervisor)
View More

Features

  • IPT extension with ACD functionality
  • Contact Center Agent / Supervisor
  • Two IVR Ports
  • Call Recording (6 Months)
  • Contat Center Reporting (one user, 6 Months)
  • Wallboard (One session wihtout Screen)
  • Eligible for dynamic call tree
  • Auto Dialer (Two Dialer Ports)
  • Integrations Capabilities
  • Ticketing System
  • Post Call Survey (Customer Feedback)
  • Web Application Agent Interface
View More

Starting From

SAR 18,000.00
Annual

( Price is exclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 17,500

Plan setup fees

Annual

SAR 18,000

Per Agent / Supervisor

Starting From

SAR 9,000.00
Biannual

( Price is exclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 17,500

Plan setup fees

Biannual

SAR 9,000

Per Agent / Supervisor

Starting From

SAR 4,500.00
Quarterly

( Price is exclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 17,500

Plan setup fees

Quarterly

SAR 4,500

Per Agent / Supervisor

- Add-ons -

Extend your subscription plan with the following add-ons

Extra IVR Port

For more calls accessibility to have more calls in queue and more self services.

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 1,350

Per IVR Port

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 2,700

Per IVR Port

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 5,400

Per IVR Port

Wallboard Main Session

Wallboard Main Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 2,400

Per Wallboard Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 4,800

Per Wallboard Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 9,600

Per Wallboard Session

Site Voice Gateway Subscription

Site Voice Gateway Subscription including the configuration

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 3,000

Per Voice Gateway

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 6,000

Per Voice Gateway

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 12,000

Per Voice Gateway

Wallboard Extra Session

Wallboard Extra Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 300

Per Wallboard Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 600

Per Wallboard Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 1,200

Per Wallboard Session

Extra Reporting User

Extra Reporting User

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 600

Per Reporting User

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 1,200

Per Reporting User

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 2,400

Per Reporting User

Extra Static Call Tree

Extra Static Call Tree

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 5,000

Per Call Tree

Call Tree Customization

Call Tree Customization for static call tree

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 4,000

Per Call Tree

Wallboard Customziation

Wallboard Customziation

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 3,000

Per Wallboard Cusomization

Reporting Customization

Reporting Customization up to 3 Reports

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 4,000

Per Customized Reports (up tp 3)

New Gadget Integration

Develop a new gadget

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 8,000

Per Gadget

Gadget Customization

Gadget Customization

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 3,000

Per Gadget

IVR Self Service

IVR Self Service (Not eligible for Standard Plan)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 8,000

Per Self Service

Post Call Survey(Customer Feedback)

Post Call Survey(Customer Feedback)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 1,800

Per Call Tree

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 3,600

Per Call Tree

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 7,200

Per Call Tree

Standard Agent

Additional Standard Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 3,300

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 6,600

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 13,200

Per Agent / Supervisor

Advanced Agent

Extra Advanced Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 3,900

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 7,800

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 15,600

Per Agent / Supervisor

Enterprise Agent

Extra Enterprise Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 4,500

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 9,000

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 18,000

Per Agent / Supervisor

Standard Bundle 20 Agent

Standard Bundle 20 Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 54,000

Per Bundle

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 108,000

Per Bundle

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 216,000

Per Bundle

Advanced Bundle 20 Agents

Advanced Bundle 20 Agents

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 66,000

Per Bundle

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 132,000

Per Bundle

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 264,000

Per Bundle

Enterprise Bundle 20 Agents

Enterprise Bundle 20 Agents

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 78,000

Per Bundle

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 156,000

Per Bundle

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 312,000

Per Bundle

Contact Center Standard Seat

Contact Center Standard Seat (Maximum 3 agents per seat)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 5,700

Per Seat

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 11,400

Per Seat

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 22,800

Per Seat

Contact Center Advanced Seat

Contact Center Advanced Seat (Maximum 3 agents per seat)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 6,900

Per Seat

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 13,800

Per Seat

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 27,600

Per Seat

Contact Center Enterpris Seat

Contact Center Enterprise Seat (Maximum 3 agents per seat)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 8,100

Per Seat

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 16,200

Per Seat

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 32,400

Per Seat

Automated Outbound

Automated Outbound

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 1,200

Per Two Dialer Port

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 2,400

Per Two Dialer Port

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 4,800

Per Two Dialer Port

MultiChannel

Email Option

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 450

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 900

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 1,800

Plan price

Call Back Gadget

Call Back Gadget

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 1,500

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 3,000

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 6,000

Plan price

Web Call Back

Web Call Back

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 5,000

Per Web Call Back

Quality Management (QM)

Quality Management (QM)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 600

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 1,200

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 2,400

Per Agent / Supervisor

Recording Module on VG

Recording Module on VG

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 3,600

Per Voice Gateway

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 1,800

Per Voice Gateway

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 900

Per Voice Gateway

Screen Recording

Screen Recording

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 300

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 600

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 1,200

Per Agent / Supervisor

Agent of the month

Agent of the month

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 1,200

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 2,400

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 4,800

Plan price

Prompts Recording

Prompts Recording up to 500 words

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 10,000

Per Prompts Recording

Video call center Agent

Upgrade subscribed agent to video call center Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 900

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 1,800

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 3,600

Per Agent / Supervisor

Dialer service for Mobile/Web APP

Dialer service for mobile/web APP

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 900

Per Concurrent Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 1,800

Per Concurrent Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 3,600

Per Concurrent Session

Kiosk Device

Kiosk Device

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 32,000

Per Kiosk

WSH / OM

Change working hours and occasion announcement

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 1,200

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 2,400

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 4,800

Plan price

Custom Service

Custom Service

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 300

Per Custom Service

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 600

Per Custom Service

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 1,200

Per Custom Service

Extra Service

Extra Service

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 5,000

Per Extra Service

Ticketing System

Ticketing System

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 900

Per Ticketing System User

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 1,800

Per Ticketing System User

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 3,600

Per Ticketing System User

Precision Routing

Precision Routing

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 300

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 600

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 1,200

Per Agent / Supervisor

IPT Extension

IPT Extension with IP Phone 7841

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 525

Per IP Phone

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 1,050

Per IP Phone

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 2,100

Per IP Phone

Voice Mail

Voice Mail

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 150

Per Extension

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 300

Per Extension

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 600

Per Extension

IP FAX Channel

IP FAX Channel

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 600

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 1,200

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 2,400

Per Agent / Supervisor

FXO Module

FXO Module 4 ports including configuration

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 4,000

Per FXO Module

Headset

Headset

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 800

Per Headset

TO / From PBX Trunk

TO / From PBX Trunk

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 450

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 900

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 1,800

Plan price

SMS Gateway Integration

SMS Gateway Integration

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 4,000

Per SMS Gateway

SMS Bundle 10,000 SMS

SMS Bundle 10,000 SMS

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 1,250

Per Bulk

SMS Bundle 100,000

SMS Bundle 100,000

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 11,000

Per Bulk

Outsource Local Agent

Outsource Local Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 24,000

Per Outsource Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 48,000

Per Outsource Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 96,000

Per Outsource Agent

Outsource Local Supervisor

Outsource Local Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 31,500

Per Outsource Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 63,000

Per Outsource Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 126,000

Per Outsource Supervisor

Outsource International Agent

Outsource International Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 15,000

Per Outsource Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 60,000

Per Outsource Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 60,000

Per Outsource Agent

Outsource International Supervisor

Outsource International Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 21,000

Per Outsource Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 42,000

Per Outsource Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 84,000

Per Outsource Supervisor

Work Force Management (WFM)

Work Force Management (WFM)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 750

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 1,500

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 3,000

Per Agent / Supervisor

Big Data Feed

Big Data Feed

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 1,500

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 3,000

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 6,000

Plan price

Calls Archiving

Calls Archiving. This is archiving services only and customer should provide the VM to archive the calls

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 450

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 900

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 1,800

Plan price

Data Reports Backup

Data Reports Backup per plan (max 50 agent)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 2,400

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 4,800

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 9,600

Plan price

Non Working Hours Calls Gadget

Non Working Hours Calls Gadget

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Quarterly

SAR 3,000

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Biannual

SAR 6,000

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

Annual

SAR 12,000

Plan price

Standard to Advanced Upgrade

Service Plan Upgrade

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 5,000

Plan setup fees

Advanced to Enterprise Upgrade

Service Plan Upgrade

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is exclusive of VAT )

One time payment

SAR 5,000

Plan setup fees

Answer your business needs and
be ready in seconds.

- How it works -

  • Register your organization with STC Cloud Cloud Marketplace

    Register your organization with STC Cloud Cloud Marketplace

  • Add designated system administator

    Add designated system administator

- Service Screenshots -

- Support Channels Included -

Email Phone

- Supporting Documents -

DocumentLanguageSize 
Norrvik SLAEnglish70.1 KBDownload

- Contact Sales -

Please don't hesitate to contact us if you would like to know more about this service.

Contacts