Norrvik Cloud Contact Center

Norrvik Cloud Contact Center

- Description -

Contact Center as a Service is the best way to focus on your business without the hassle managing and operating the service. Whether you want to establish a new Contact center for your business or even upgrading the existing contact center capability in line to today multichannel solution it is the time to enjoy the cloud luxury service of operating your contact center with zero IT team involvement and without the financial cost of buying hardware Software license and upgrading etc.

Rapid technology innovation is a double edge sword it can put you in the first line of the competition among your compactor but at the same time it will increase dramatically your IT coast in term of Resources and Facilities which will cause a high operation coast so enjoy the journey in your seat and let our CCaaS drive your business to the maximum performance.

Contact center as a service (CCaaS) will let you feel the real meaning of :

Flexibility:Quickly deploy applications and provision capacity.

Affordable:No large capital outlay is required.

Dynamic:On-demand provisioning lets you scale up or down in no time.

Efficient: Pay only for what you need and what you use.

For more details you can visit : http://norrvik.net/go/stc

AVAILABILITY99.98% Uptime Guarantee

- Plans -

Standard

Standard Plan

Standard Plan

Items

  • 1 Contact center user (Agent / Supervisor)
View More

Features

  • IPT extension with ACD functionality
  • Contact Center Agent / Supervisor
  • Two IVR Ports
  • Call Recording (6 Months)
  • Contat Center Reporting (one user, 6 Months)
  • Silent Monitoring
  • Web Application Agent Interface
View More

Starting From

SAR 15,180.0
Annual

( Price is inclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 8,625.0

Plan setup fees

Annual

SAR 15,180.0

Per Agent / Supervisor

Starting From

SAR 7,590.0
Biannual

( Price is inclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 8,625.0

Plan setup fees

Biannual

SAR 7,590.0

Per Agent / Supervisor

Starting From

SAR 3,795.0
Quarterly

( Price is inclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 8,625.0

Plan setup fees

Quarterly

SAR 3,795.0

Per Agent / Supervisor

Advance

Advance Plan

Advance Plan

Items

  • 1 Contact center user (Agent / Supervisor)
View More

Features

  • IPT extension with ACD functionality
  • Contact Center Agent / Supervisor
  • Two IVR Ports
  • Call Recording (6 Months)
  • Contat Center Reporting (one user, 6 Months)
  • Wallboard (One session wihtout Screen)
  • Eligible for dynamic call tree
  • Integrations Capabilities
  • Silent Monitoring
  • Web Application Agent Interface
View More

Starting From

SAR 17,940.0
Annual

( Price is inclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 14,375.0

Plan setup fees

Annual

SAR 17,940.0

Per Agent / Supervisor

Starting From

SAR 8,970.0
Biannual

( Price is inclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 14,375.0

Plan setup fees

Biannual

SAR 8,970.0

Per Agent / Supervisor

Starting From

SAR 4,485.0
Quarterly

( Price is inclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 14,375.0

Plan setup fees

Quarterly

SAR 4,485.0

Per Agent / Supervisor

Enterprise

Enterprise

Enterprise

Items

  • 1 Contact center user (Agent / Supervisor)
View More

Features

  • IPT extension with ACD functionality
  • Contact Center Agent / Supervisor
  • Two IVR Ports
  • Call Recording (6 Months)
  • Contat Center Reporting (one user, 6 Months)
  • Wallboard (One session wihtout Screen)
  • Eligible for dynamic call tree
  • Auto Dialer (Two Dialer Ports)
  • Integrations Capabilities
  • Ticketing System
  • Post Call Survey (Customer Feedback)
  • Web Application Agent Interface
View More

Starting From

SAR 20,700.0
Annual

( Price is inclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 20,125.0

Plan setup fees

Annual

SAR 20,700.0

Per Agent / Supervisor

Starting From

SAR 10,350.0
Biannual

( Price is inclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 20,125.0

Plan setup fees

Biannual

SAR 10,350.0

Per Agent / Supervisor

Starting From

SAR 5,175.0
Quarterly

( Price is inclusive of VAT ) PRICE & PAYMENT OPTIONS

Pricing Details

One time payment

SAR 20,125.0

Plan setup fees

Quarterly

SAR 5,175.0

Per Agent / Supervisor

- Add-ons -

Extend your subscription plan with the following add-ons

Extra IVR Port

For more calls accessibility to have more calls in queue and more self services.

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 1,552.5

Per IVR Port

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 3,105.0

Per IVR Port

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 6,210.0

Per IVR Port

Site Voice Gateway Subscription

Site Voice Gateway Subscription including the configuration

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 3,450.0

Per Voice Gateway

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 6,900.0

Per Voice Gateway

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 13,800.0

Per Voice Gateway

Wallboard Main Session

Wallboard Main Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 2,760.0

Per Wallboard Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 5,520.0

Per Wallboard Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 11,040.0

Per Wallboard Session

Wallboard Extra Session

Wallboard Extra Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 345.0

Per Wallboard Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 690.0

Per Wallboard Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 1,380.0

Per Wallboard Session

Extra Reporting User

Extra Reporting User

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 690.0

Per Reporting User

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 1,380.0

Per Reporting User

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 2,760.0

Per Reporting User

Extra Static Call Tree

Extra Static Call Tree

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 5,750.0

Per Call Tree

Call Tree Customization

Call Tree Customization for static call tree

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 4,600.0

Per Call Tree

Wallboard Customziation

Wallboard Customziation

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 3,450.0

Per Wallboard Cusomization

Reporting Customization

Reporting Customization up to 3 Reports

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 4,600.0

Per Customized Reports (up tp 3)

New Gadget Integration

Develop a new gadget

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 9,200.0

Per Gadget

Gadget Customization

Gadget Customization

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 3,450.0

Per Gadget

IVR Self Service

IVR Self Service (Not eligible for Standard Plan)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 9,200.0

Per Self Service

Post Call Survey(Customer Feedback)

Post Call Survey(Customer Feedback)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 2,070.0

Per Call Tree

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 4,140.0

Per Call Tree

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 8,280.0

Per Call Tree

Standard Agent

Additional Standard Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 3,795.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 7,590.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 15,180.0

Per Agent / Supervisor

Advanced Agent

Extra Advanced Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 4,485.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 8,970.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 17,940.0

Per Agent / Supervisor

Enterprise Agent

Extra Enterprise Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 5,175.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 10,350.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 20,700.0

Per Agent / Supervisor

Standard Bundle 20 Agent

Standard Bundle 20 Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 62,100.0

Per Bundle

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 124,200.0

Per Bundle

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 248,400.0

Per Bundle

Advanced Bundle 20 Agents

Advanced Bundle 20 Agents

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 75,900.0

Per Bundle

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 151,800.0

Per Bundle

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 303,600.0

Per Bundle

Enterprise Bundle 20 Agents

Enterprise Bundle 20 Agents

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 89,700.0

Per Bundle

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 179,400.0

Per Bundle

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 358,800.0

Per Bundle

Contact Center Standard Seat

Contact Center Standard Seat (Maximum 3 agents per seat)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 6,555.0

Per Seat

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 13,110.0

Per Seat

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 26,220.0

Per Seat

Contact Center Advanced Seat

Contact Center Advanced Seat (Maximum 3 agents per seat)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 7,935.0

Per Seat

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 15,870.0

Per Seat

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 31,740.0

Per Seat

Contact Center Enterpris Seat

Contact Center Enterprise Seat (Maximum 3 agents per seat)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 9,315.0

Per Seat

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 18,630.0

Per Seat

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 37,260.0

Per Seat

Automated Outbound

Automated Outbound

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 1,380.0

Per Two Dialer Port

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 2,760.0

Per Two Dialer Port

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 5,520.0

Per Two Dialer Port

MultiChannel

Email Option

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 517.5

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 1,035.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 2,070.0

Plan price

Call Back Gadget

Call Back Gadget

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 1,725.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 3,450.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 6,900.0

Plan price

Web Call Back

Web Call Back

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 5,750.0

Per Web Call Back

Quality Management (QM)

Quality Management (QM)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 690.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 1,380.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 2,760.0

Per Agent / Supervisor

Recording Module on VG

Recording Module on VG

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 4,140.0

Per Voice Gateway

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 2,070.0

Per Voice Gateway

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 1,035.0

Per Voice Gateway

Screen Recording

Screen Recording

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 345.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 690.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 1,380.0

Per Agent / Supervisor

Agent of the month

Agent of the month

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 1,380.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 2,760.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 5,520.0

Plan price

Prompts Recording

Prompts Recording up to 500 words

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 11,500.0

Per Prompts Recording

Video call center Agent

Upgrade subscribed agent to video call center Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 1,035.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 2,070.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 4,140.0

Per Agent / Supervisor

Dialer service for Mobile/Web APP

Dialer service for mobile/web APP

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 1,035.0

Per Concurrent Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 2,070.0

Per Concurrent Session

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 4,140.0

Per Concurrent Session

Kiosk Device

Kiosk Device

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 36,800.0

Per Kiosk

WSH / OM

Change working hours and occasion announcement

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 1,380.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 2,760.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 5,520.0

Plan price

Custom Service

Custom Service

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 345.0

Per Custom Service

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 690.0

Per Custom Service

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 1,380.0

Per Custom Service

Extra Service

Extra Service

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 5,750.0

Per Extra Service

Ticketing System

Ticketing System

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 1,035.0

Per Ticketing System User

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 2,070.0

Per Ticketing System User

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 4,140.0

Per Ticketing System User

Precision Routing

Precision Routing

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 345.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 690.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 1,380.0

Per Agent / Supervisor

IPT Extension

IPT Extension with IP Phone 7841

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 603.75

Per IP Phone

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 1,207.5

Per IP Phone

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 2,415.0

Per IP Phone

Voice Mail

Voice Mail

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 172.5

Per Extension

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 345.0

Per Extension

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 690.0

Per Extension

IP FAX Channel

IP FAX Channel

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 690.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 1,380.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 2,760.0

Per Agent / Supervisor

FXO Module

FXO Module 4 ports including configuration

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 4,600.0

Per FXO Module

Headset

Headset

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 920.0

Per Headset

TO / From PBX Trunk

TO / From PBX Trunk

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 517.5

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 1,035.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 2,070.0

Plan price

SMS Gateway Integration

SMS Gateway Integration

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 4,600.0

Per SMS Gateway

SMS Bundle 10,000 SMS

SMS Bundle 10,000 SMS

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 1,437.5

Per Bulk

SMS Bundle 100,000

SMS Bundle 100,000

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 12,650.0

Per Bulk

Outsource Agent

Outsource Contact Center Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Monthly

SAR 11,730.0

Per Outsource Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 35,190.0

Per Outsource Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 70,380.0

Per Outsource Agent

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 140,760.0

Per Outsource Agent

Work Force Management (WFM)

Work Force Management (WFM)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 862.5

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 1,725.0

Per Agent / Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 3,450.0

Per Agent / Supervisor

Big Data Feed

Big Data Feed

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 1,725.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 3,450.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 6,900.0

Plan price

Extend Recording 6 Months

Extend Recording Storage for extra 6 Months

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Monthly

SAR 115.0

Per Channel

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 345.0

Per Channel

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 690.0

Per Channel

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 1,380.0

Per Channel

Calls Archiving

Calls Archiving. This is archiving services only and customer should provide the VM to archive the calls

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 517.5

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 1,035.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 2,070.0

Plan price

Data Reports Backup

Data Reports Backup per plan (max 50 agent)

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 2,760.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 5,520.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 11,040.0

Plan price

Non Working Hours Calls Gadget

Non Working Hours Calls Gadget

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 3,450.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 6,900.0

Plan price

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 13,800.0

Plan price

Standard to Advanced Upgrade

Service Plan Upgrade

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 5,750.0

Plan setup fees

Advanced to Enterprise Upgrade

Service Plan Upgrade

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

One time payment

SAR 5,750.0

Plan setup fees

Outsource Supervisor

Outsource Contact Center Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Monthly

SAR 16,330.0

Per Outsource Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Quarterly

SAR 48,990.0

Per Outsource Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Biannual

SAR 97,980.0

Per Outsource Supervisor

PRICE & PAYMENT OPTIONS

Pricing Details

( Price is inclusive of VAT )

Annual

SAR 195,960.0

Per Outsource Supervisor

Answer your business needs and
be ready in seconds.

- How it works -

  • Register

    Register your organization with STC Cloud Cloud Marketplace

  • Add administator

    Add designated system administator

- Service Screenshots -

- Support Channels Included -

Email Phone

- Supporting Documents -

DocumentLanguageSize 
Norrvik SLAEnglish70.1 KBDownload

- Contact Sales -

Please don't hesitate to contact us if you would like to know more about this service.

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